At Axel Hotels, we are giving you the welcome you deserve

We want you to feel at home at our hotels again very soon, as well as give you full peace of mind. At Axel Hotels, the safety and protection of our guests and staff are our number one priority. That is why we are working tirelessly to make our facilities as safe and clean as possible, as seen by the fact that we have created a COVID-19 safety and prevention protocol for when all our hotels reopen, called:


Disinfecting Our Hotels

This protocol ensures maximum safety and focuses on minimizing microorganisms and specifically viruses on surfaces in common areas at our hotels as well as in all rooms. This is achieved by disinfecting surfaces which are or may be contaminated in a targeted manner. This will be done at all our hotels when we reopen and after that, all areas will be disinfected on a weekly basis and so in all rooms on a daily basis according to the protocol. Following each disinfection, a certificate will be issued stating that the hotel in question has been disinfected against COVID-19, in line with public health requirements, which will be displayed for guests to see.

In your room, you will find an extra set of amenities designed specifically for COVID-19, which includes alcohol antibacterial hand sanitiser gel, gloves and masks.

A temperature control will be carried out to all guests at the hotel entrance. 


Safety measures for restaurants and breakfast services

In order to make sure all our customers are properly protected, as we reopen and restart our breakfast services, we will be substituting the buffet breakfast with an à la carte breakfast menu at all our hotels, in order to ensure impeccable hygiene and exercise maximum caution, as well as maintain a safe distance between guests at our restaurants and thus avoid areas becoming crowded.


At Axel Hotels, we are going out of our way to ensure you will be safe and properly protected, giving you the welcome you deserve. You can now book your stay and make the most of all the benefits on offer.