Privacy Policy

As a result of browsing the website and completing its forms, the user accepts that the personal data provided by him or herself or that is provided in the future through such services, are subject to processing by AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments, including the collection of access data and the use of cookies and features provided by third parties.

Purpose of the data processing, legitimation and recipients of the information

The data is used to:

  • Allow the operation of the website
  • Register and respond to requests made by users through web forms (contact, etc)
  • Make reservations and payment
  • Manage participation in loyalty programs
  • Receive information from AXEL HOTELS including by electronic means
  • Web analytics and statistics
  • Include features provided by third parties (Google Maps, etc)

Web browsing

  • Purpose: the necessary data for the provision of online services are processed, including the registration of IP addresses, visited pages and access date, as well as information about the user's terminal. The data is also processed for security and web improvement purposes.
  • Legitimation: the processing of data is necessary for the provision of online services; consent, expressed through the use of the website
  • Recipients and transfers: enterprises and establishments from AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments

Use of web forms

  • Purpose: meet the requests made through the web forms.
  • Legitimation: consent expressed when using and sending the form.
  • Recipients and transfers: enterprises and establishments from AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments

Provision of services

  • Purpose: to provide services including management of hotel reservations and payment. Send information about AXEL HOTELS services electronically.
  • Legitimation: execution of the contract or provision of the service.
  • Recipients and transfers: enterprises and establishments from AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments and other companies involved in providing the services requested

Receive information from AXEL HOTELS including by electronic means

  • Purpose: to send information about AXEL HOTELS services, by email, SMS, or any other analogous means
  • Legitimation: existence of a prior contractual relationship; consent
  • Recipients and transfers: enterprises and establishments from AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments

Web Analytics

  • Purpose: to know the way in which the web is searched, accessed and used by the public. They may involve the collection of personal data such as the IP address, the location of the connection, information about the navigation software or hardware, etc.
  • Legitimation: consent, expressed through the use of the website.
  • Recipients and transfers: AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments

Functions provided by third parties

  • Purpose: incorporate functions provided by third parties, such as maps, analytics, social buttons, etc.
  • Legitimation: consent, expressed through the use of the website
  • Recipients and Transfers: The functions of third parties establish a direct connection between the user's browser and the Internet domains of third parties, allowing the download and execution of the function, including from pages outside the European Economic Area.

This website integrates functions of Google Inc, like Google Analytics and Google Maps. By using this website, the user authorizes the processing of their data by Google in accordance with the terms of its privacy policy: https://policies.google.com/privacy

The Instragram functions are provided by Facebook Inc and Facebook Ireland, according to the privacy police. By using these functions the user authorizes the processing of data in accordance with the privacy policy: https://help.instagram.com/519522125107875?helpref=page_content

Veracity of data

The user must fill in the forms with true, exact, complete and up-to-date. The user will not enter data referring to another person; AXEL HOTELS will presume that the data has been provided by the owner thereof. The user will be solely responsible for any damage or loss, direct or indirect that could cause to any person because of the completion of the form with data relating to another person.

Minors of age

The use of AXEL HOTELS web services is prohibited for persons under 18 years old.

Data recipients and international data transfers

The user is informed that, for the contracting of products and services offered, AXEL CORPORATION GRUPO HOTELERO S.L. must necessarily communicate the personal data to the requested establishment:

AXEL CORPORATION GRUPO HOTELERO S.L.

Consell de Cent, 263 Entl. 1ª, 08011 Barcelona

Phone. (+34) 93 323 25 70

AXEL HOTEL BARCELONA (HOTEL AXEL S.L.U.)

C/ Aribau, 33, 08011 Barcelona

Phone. (+34) 93 323 93 93

barcelona@axelhotels.com

TWO HOTEL BARCELONA BY AXEL (TWO BY AXEL BARCELONA S.L.U.)

C/ Calabria 90-92, 08015 Barcelona

Phone. (+34) 93 539 23 13

twobarcelona@axelhotels.com

AXEL HOTEL BERLIN

Lietzenburger Str, 13/15, 10789 Schöneberg, Berlin

Phone. (+49) 30 2100 28 93

berlin@axelhotels.com

TWO HOTEL BERLIN BY AXEL

Bundesallee 31A,

10717 Berlin, Alemania

Phone. (+49) 3081096980

fom.twober@axelhotels.com

AXELBEACH MASPALOMAS (AXEL TRAVEL S.L.U.)

Avda. Tirajana, 32 (Entrada por C/ Timple)

35100 Playa del Inglés, Las Palmas, Gran Canaria

Phone. (+34) 928767863

grancanaria@axelhotels.com

AXELBEACH IBIZA (AXELBEACH HOTEL IBIZA, S.L.U.)

Cala de Bou 46, 07830 · Sant Josep de sa Talaia (Bahía de Sant Antoni de Portmany) - Ibiza (Islas Baleares) España

Phone. (+34) 971 348 735

ibiza@axelhotels.com

AXEL HOTEL MADRID (HOTEL ATOCHA 49, S.L.)

Calle de Atocha, 49 - 28012 Madrid

Phone. (+34) 91 088 33 80

madrid@axelhotels.com

 

Access rights, rectification, erasure, opposition and others

The data subject has at all times the right to access, rectify, and erase the data that concerns him or herself, as well as to oppose the processing of the data, in the terms included in the data protection legislation. He or she also has the right to request: the portability of his or her data, the revocation of the consent given if any and the limitation of the processing.

The owner of the data may exercise these rights by writing to AXELHOTELS, CONSELL DE CENT, 263 ENTLO. 08011 BARCELONA ESPAÑA, this communication must include a signed request indicating the action requested and a photocopy of the ID or passport.

The data subject may also oppose the reception of commercial e-mails, just by requesting it by an email sent from the address to unsubscribe and directed to e- lopd@axelhotels.com.

If the data subject thinks that the processing of his or her data violates the data protection legislation, he or she can lodge a complaint to the data protection supervisory authorities.

Date of update of this policy

May 25, 2018