OFFICIAL STATEMENT

COVID-19

 

Dear customers, Given the exceptional situation we are experiencing due to the Covid-19 coronavirus pandemic, and in an attempt to protect the health and safety of our employees and the people who work at our hotels, we felt obliged to close all our establishments worldwide last March, following the recommendations of the WHO and health authorities during the current COVID-19 outbreak. We have recently open the Axel Hotel Berlin, Axel Hotel Barcelona, and AxelBeach Ibiza. We will shortly report the rest of the openings.

If you have a booking that is subject to cancellation fees at any of our establishments affected by this closure and your arrival date is no later than this May 31th 2020, the hotel will provide you with a voucher for the total amount of your booking, valid for one (1) year and redeemable for a future stay, subject to hotel availability, through 31th December 2021. For more information, please contact the hotel via email. Our website www.axelhotels.com has all the contact information for our hotels. 

We hope to see you soon once the current situation improves and gets back to normal. 

We thank you in advance for your cooperation and understanding. We apologise for the inconvenience. 

 

Sincerely, 

Axel Hotels Team