OFFICIAL STATEMENT

COVID-19

 

Dear customers, Given the exceptional situation we are experiencing due to the Covid-19 coronavirus pandemic, and in an attempt to protect the health and safety of our employees and the people who work at our hotels, we feel obliged to close all our establishments worldwide, following the recommendations of the WHO and health authorities during the current COVID-2019 outbreak.

If you have a booking that is subject to cancellation fees at any of our establishments affected by this closure, the hotel will provide you with a voucher for the total amount of your booking, valid for one (1) year and redeemable for a future stay, subject to hotel availability, through 30 April 2021. For more information, please contact the hotel via email. Our website www.axelhotels.com has all the contact information for our hotels. 

We hope to see you soon once the current situation improves and gets back to normal. 

We thank you in advance for your cooperation and understanding. We apologise for the inconvenience. 

 

Sincerely, 

Axel Hotels Team